Refund policy
Return rules
We want you to be satisfied every time you purchase from us.
However, we are also aware that, at times, you may feel the need to return purchased items to us.
For this reason, please read our return clauses carefully.
All lots are guaranteed as described.
Returns are accepted within 10 days following completion of the transaction.
UNDER NO CIRCUMSTANCES ARE POSTAL COSTS DUE BY WAY OF REIMBURSEMENT.
The refund is made ONLY for the expense relating to the purchased item.
LOTS WITH EXPERT CERTIFICATE:
For lots purchased with an expert certificate, the return is accepted ONLY AND EXCLUSIVELY upon presentation of at least TWO NEGATIVE CERTIFICATIONS from the same number of well-known experts and/or philatelic experts.
In any case, any refund will concern ONLY AND EXCLUSIVELY the purchased item and NOT the shipping costs or the certifications produced by the buyer.
We want you to be satisfied every time you purchase from us.
However, we are also aware that, at times, you may feel the need to return purchased items to us.
For this reason, please read our return clauses carefully.
All lots are guaranteed as described.
Returns are accepted within 10 days following completion of the transaction.
UNDER NO CIRCUMSTANCES ARE POSTAL COSTS DUE BY WAY OF REIMBURSEMENT.
The refund is made ONLY for the expense relating to the purchased item.
LOTS WITH EXPERT CERTIFICATE:
For lots purchased with an expert certificate, the return is accepted ONLY AND EXCLUSIVELY upon presentation of at least TWO NEGATIVE CERTIFICATIONS from the same number of well-known experts and/or philatelic experts.
In any case, any refund will concern ONLY AND EXCLUSIVELY the purchased item and NOT the shipping costs or the certifications produced by the buyer.